Showing posts with label CALLCENTER. Show all posts
Showing posts with label CALLCENTER. Show all posts

Saturday, October 2, 2010

Starting Over


Malungkot ako. It's not depression, mind. All those emoish-litany-blahs I wrote in the past were about how depressed I was with all the blah blah blah and whatnot. I was always complaining. After making a quick study of my life (again) by listing down 1.) all the things and goals that I met successfully; 2.) things that I wanted to do but never did; and 3.) things that I was successfull in failing, I realized that what I was experiencing before was more of dissatisfaction than depression. Yes, I was dissatisfied. Not depressed. A good friend taught me this self-analysis-ek-ek along time ago. It works! I wanted to be successful but I never really had the will to work for it. Parang si Juan tamad lang. Gusto ng bayabas pero tamad umakyat sa puno kaya't humilata nalang at nag-abang sa pagbagsak nito. Ugaling tamad. Aminado ako. One thing I realized from this is that I don't have the right to expect things that I am not willing to work for; such as success. Wala rin akong karapatang magreklamo sakaling mabigo ang expectations ko kung wala naman akong ginawang paraan para makamit yon.  Dapat kong gayahin si Naruto (kung di mo kilala si Naruto hindi mo maiintindihan ang sinasabi ko). Malungkot lang ako kasi ang hirap bumangon mula sa pagkakadapa. Ayan, tag-lish na.

I went to a job interview yesterday. There were only 3 interviews, but the overall process was very tedious - as in. I was hired by three different companies last year (at may experience pa ako bago yan... oo, di ako mapakali kakaresign) and that's where majority of the questions during the interviews revolved. Bakit ka nag-apply sa kanila, anong trabaho mo doon, bakit ka nagresign, anong ayaw mo, bakit ka nag-apply sa kanila, anong trabaho mo doon, bakit ka nagresign, anong ayaw mo... parang kanta, repeat till fade....paulit-ulit, nakakaasar, nakakarindi. Eto ang hirap kapag call center hopper ka. Parang lahat ng aaplayan mo wala ng tiwala sayo. Umabot ako sa final interview. I was told I passed, but no job offer was made. Tatawagan daw ako next week for the next step. The line of business where, "they said", I will be assigned has two departments. Ipo-profile lang daw ako kung saang dept ako bagay. I was assured that I passed the final interview, but the fact that I was not offered a job outright worries me. Bakit kelangan pa maghintay? Tatawagan - errr, that's the usual regret speil. I just hope they don't give false hopes to their applicants.  May istorya to eh.  Dapat Nung July pa ako nagstart dito sa kumpanyang to - lintik nagresign daw yung hr specialist na may hawak ng profile ko.  Nangyari:  profile missing.  Nagstart na yung batch ko ng hindi ako tinatawagan.  Ang problema wala pa akong pinipirmahang job offer noon.  Hindi ko kasalanan.  Ayoko na ring manisi (mabait ako kasi ako ang may kailangan sa kanila).   Basta, I'll wait for their call next week. I will. Patience is a virtue. Umaasa ako na tatawagan nga nila ako. I did my best in the interview, so hindi siguro masama na mag-expect ako ng tagumpay.

I was asked, during the final interview; Where do you see yourself 5 years from now? That effing question again - pfft. I wanted to answer, "Hopefully not having to go through another interview like this with another company - gusto ko na dito sa kumpanya nyo, tanggapin nyo ako please!!!", but of course I didn't. I don't want to sound too desperate. I'm really dead-set about staying longer in my next job. I made the wrong decision when I resigned from etch es bee sea (oo - yung hongkong shanghai bangkok china, hahaha). It was the best company I worked for, pero naging sakitin ako noong panahon na yon so I chose to resign and stay at home, and recuperate (na psychosomatic lang talaga, bunga ng katamaran). I know I know I know... there's no use crying over spilled milk. I promised myself that I will stay longer in my next job, that's why I'm carefully choosing the companies I am applying at. Sana may maniwala naman.

Sana may dumating na good news next week para party-party na. XD
 
 
 

Sunday, June 13, 2010

[Insert Pre-Birthday-Post Title here] :-)

I'm still alive.

Just surviving. A few hours more and I am officially another year older. Thank Gawd.

I am currently looking for a job. Ok...I haven't really been looking for a job, but I am waiting to get one. How it is going to happen is something...well, I do not know. I want to leave it all to fate. Afterall it is my birthday tomorrow! Good old fate might be nice enough to deliver a perfect job right at my doorstep, teee heee! Come on fate, I am waiting! Wait till all the stars under my zodiac signs are in their perfect locations...wait till the lucky astroligical bodies are aligned... wait till my body and spirit and desires are in sync...yaddah yaddah blah blah... Since I am again entering the call whoring business, I want to make sure that I get into a company I really want to be a part of. I do not enjoy working in this business, so I might as well choose a company that I really like to give myself a little consolation. I just hope they give me a call soon, puhleeeze... as I don't have money anymore. All my financial resources are gone and I am now, what you call, errrr, broke. You see, It is my birthday tomorrow and I am broke. How sad can that be? Working in a call centre is such a drag for me, but then again it is the only decent high paying job I can do. At least it gives me something to support my needs and my family's. Yes...call whoring business...arrghh...my body is sick and tired of it, but I've no better choice at the moment, so I'm sticking with it... for now.

You see, I've been blathering in this blog about my desire of finishing my Mechanical Engineering degree in Mapua but I have not done a thing about it since I stopped from schooling. I admit I need some parental guidance sometimes...maybe a little spanking too. I don't want to study and work at the same time so don't tell me to do just that. I am not that intelligent, ok. What I want to do is work, earn and save more than enough money, then go back to college. Now please tell me to walk my talk! Leaving college wasn't really my fault. It was a very tough time for my family when my father got sick a long time ago, so I willingly gave up my studies temporarily (which now looks permanently). Yes, it wasn't my fault, but I understand it is my responsibility, which, I had been trying to brush off my shoulder. A responsibility that I had been hoping someone in the family would take care of. I'm over that hopeful thinking, and am now taking full responsibility of it. Becoming an engineer was my dream when I was young, but things have changed now. It isn't a dream anymore. It's now, I think, just an option. The best option. Truth is, I really woudn't want to become an engineer now if I enjoy working as a call centre whore, and if titles and diploma do not matter. (This will be a short rant of an undergrad, pfft. Bite me) Why do titles and diploma matter in the first place? It's just a fucking piece of recycled paper. Why do local companies require their applicants to have a college degree when most international call whoring businesses don't? I don't get it. An undergrad can be hired by IBM, Convergys, HSBC, and by an international online research company and get paid very good, but can't get into a high-paying "local company"? Compare the odds. If an undergrad got the brains and talents and the desire, who the hell are they to tell him he's not worthy of a high paying 10am-6pm job? Who the fuck are they to tell him that they're smarter and have more value than him just because they have that fucking piece of laminated paper tucked in their sleeves and he doesn't? Ok, I kept on typing him when I meant I. I tried applying in a company sometime last 2007 and got rejected just because I didn't finish my degree. Did that ever happen to you? If not, you're lucky. According to statistics, 73 percent, of college freshmen, either drops out of college before reaching the senior year, or gets a different course and finishes it elsewhere where tuition is lower. They all want a degree so they can land a good job, preferably outside the country. And our moron government, instead of creating more jobs in the country, encourages its people even more to go and work as slaves abroad! I cannot blame our people if they want to. Who wouldn't, if salary is high and they were given the chance? Even I want to get the hell out of the country, for good. I wrote in my previous post about some "what if's" if fate and the powerful force of the universe chose the Philippines to be the most powerful country in the world and not America. Just imagine the Philippines outsourcing its jobs to the US and getting Americans to work as call centre agents for Filipino-owned companies, and forcing them to speak Tagalog in a neutral accent. Haha. Wouldn't that be great? XD

I'm thinking it might be better for me to just leave my desire of becoming an engineer. Quit jumping from one call centre to another and concentrate on becoming a professional telephone whore. Maybe I wasn't supposed to be an engineer. Maybe I was only placed by the universe in Mapua for a few years to help the future engineers pass their subjects by copying on me during exams. It's nice to work at night anyway, and I've been told many times I have the potential and talent to succeed in the call whoring business, so why am I wasting it? (Ooopss... Oh my Gawd, why am I saying these? Didn't I hate this job?)

I loathe the call whoring business, but I'm afraid my adolescent dream of becoming an engineer, or even just graduating, is slowly becoming a thing in the past. Pfft. A friend told me I have to make up my mind and decide and be serious with life before I get older. The climb is getting tougher each day. So, to the kind-hearted and well-off individuals out there who want to help me go back to college, you may leave a comment with your contact details so we can discuss how you can help me finish my Mechanical Engineering degree and be an engineer. Just think of it as a birthday gift for this talented young guy. LOL.


Pre-birthday cake dala ni Ate Nanz. Ubos to bago pa ako mag-birthday, haha.

AFTERWORD:

I'm jobless, I'm broke, but I'm happy. It's actually fun doing nothing! Well, it gets a little boring sometimes but the overall experience of bumming is still great (come on convince yourself more Raf). This is a pre-birthday post so I'm supposed to be happy. Hooray! XD

Thursday, June 3, 2010

Pahinga muna sa EOP!

Pansamantala ko munang pinuputol ang EOP (english only policy) dito sa aking dot com. XD

Wala talaga akong balak magsulat ngayon. Nakakabagot rin kasi kung minsan ang magbato sa blog na ito ng kung ano mang nararamdaman ko. Halos lahat naman kasi ng mga naisusulat ko dito eh panay tungkol sa kalungkutan at depresyon. Malaya sa pakiramdam, oo, na para bang sumusulat ako sa isang napakalaking dingding na kita ng lahat, pero pagkatapos nito eh para bang bigla na lang akong napapaisip kung bakit ko nga ba talaga naisipang magsulat sa dingding ko. Aksaya sa oras, na sana ay napakinabangan ko sa mas makabuluhang paraan. Noong una, akala ko walang nagbabasa dito sa aking lungga, pero nagulat ako, dahil meron din pala! Sinubukan ko kanina na i-google ang aking lungga, Yffar's World. At wag ka, meron akong nakita na bumoto pala sa aking blog sa isang pakontest sa mundo nang blogasperyo noong nakaraang taon...ang Top 10 Emergerging Influencial Blogs of 2009. Whoaah...oo, sensya na, sobrang late ko na bago nalaman ang tungkol sa pakontest na ito, at nagulat talaga ako na merong bumoto sa akin, patunay na meron din palang mga napapadpad sa aking mumunting dot com at nagbabasa ng mga naisulat ko. Isang nominasyon lang naman ang nakuha ko, at ito ay galing sa isang blogeryo na nagtatago sa pseudo na Lio Loco. Salamat Lio! Hindi ko naisip na merong palang mag-iisip na "influencial" ang aking dot com. Medyo matagal-tagal rin kasi na halos malulungkot na panulat ang naipapaskil ko sa blog ko. Gusto ko sanang baguhin ang tema ng dot com ko, para naman makaimpluwensya ako sa tamang paraan. Bilang isang blogeryo, may responsibilidad ako sa mga mambabasa ko, pati narin sa mga hindi sadyang napapadpad sa aking dot com.
Sobrang sawa na ako sa paggawa ng wala. Sa mga ganitong pagkakataon masarap gumawa ng mga bagay na bihira ko lang gawin, gaya ng, errr, pagsulat sa dot com ko. Nangangalahati na ang 2010, at apat na post palang ang nagagawa ko dito sa aking dot com. Malayo ito kumpara sa 65 posts ko last year. Kaya naman naisip ko na pansamantala munang hayaan ang mga daliri ko na tumipa ng ilang letra, at dahil gusto ko na medyo maging kakaiba, hahayaan ko munang sumayaw ang aking mga daliri sa himig ng tagalergs. Oo, bawal muna ang EOP! Bihira lang ako magsulat sa sariling wika. Sa kagustuhan ko na mas malayo at mas malawak na mambabasa ang abutin ng aking dot com, napag-isipan ko na inglesh ang gawin kong opisyal na lingwahe dito. Minsan lang itong mga ganitong pagkakataon na pinipili kong magtipa sa tagalerg, na, totoo namang, hindi rin ako magaling. Kung ang magsulat sa inglesh o sa tagalergs ang mas mahirap, hindi ko masabi. Meron kasing mga pagkakataon na kusa na lang ang paglabas ng mga malalaim, malaman, at masining na mga kataga mula sa utak ko, inglesh man o tagalog. Kusang lumalabas. Hindi ito nangyayari ngayon, maniwala ka, haha. Kita naman na hindi masining ang pagsulat ko ngayon. Pero pakiramdam ko, mas "liberating" talaga ang pagsulat sa tagalerg. Mas malaya sa pakiramdam dahil hindi ako takot na magkamali. Walang maninita ng akda ko sakali mang may mga paglabag ako sa balarila kung tagalergs ang sulat ko. Wala lang pake. Kasi hindi naman ito isang sulating pormal kung saan pati ang istilo ay pinupuna ng mga letseng Filipino teacher. Shet, naalala ko na naman ang mga sulating pormal-pormalan na yan nung elementarya at high school. Mahilig ako magsulat dati sa tagalerg. Pero nabago yun nung 4th year high school ako. Linsyak kasi yung teacher ko dati sa Filipino. Linggo ng wika noon at may pakontest: essay writing sa wikang Filipino. Aba aba, alam ko na medyo may talento ako noon sa pagsulat kumpara sa iba kong kaklase. Ang mga estudyante lang sa honor section ang kasali sa palahok, kaya mas ok dahil konti lang ang kakumpitensya. Binasa isa-isa ng teacher namin sa Filipino ang mga essay namin, pero pagdating sa akin, umpisa palang, tinigil na nya ang pagbasa. Bakeet??? Kasi daw, masyado raw generic ang panimula ko sa essay ko. Sinumulan ko ang aking panulat gamit ang mga kataga ni Rizal tungkol sa malansang isda. Nyek na nyek talaga ako. Hindi man lang nya tinapos basahin ang kasunod. Hindi manlang nya napagtsagaang namnamin ang nilalaman ng sinulat ko. Nakakabadtrip talaga! Bilib-na-bilib pa naman ako noon sa gawa ko. Para akong sinampal sa muka gamit ng sarili kong tsinelas. Mga ganyang pagkakataon ang nagpapababa ng self-esteem ko. Pero ok rin naman dahil gawa ng kaibigan ko ang napili ni Mrs. Medina (hahaha, ayan nasabi ko tuloy pangalan nya! lol). Natuwa ako para sa kaibigan ko, kahit na hindi ako gaano bumilib sa sulat nya ng mabasa ko ito.
Pero noong nag college ako, biglang lumabas ang isang manunulat na hanggang sa ngayon eh nagtatago parin sa pangalang Bob Ong. Cool na cool ang dating sa akin ng istilo ng panunulat nya. Habang nagbabasa ng libro sa thermodynamics at heat transfer ang mga kaklase ko sa mapua, nandon naman ako sa isang sulok at nagbabasa ng ABNKKBSNPLAKo. Noong panahong ding iyon ko nadiskubri si Nanskii boi ng GBlogs! Sinusubaybayan ko pagbato nya ng mga post sa Gblogs nya. Tungkol lang sa mga pangyayari sa buhay-buhay nya ang sinusulat nya, pero sadya naman talagang nakakaaliw ang paraan nya ng pagkwento. Matapos ang ilang buwan na pagsubaybay ko sa dot com ni Nanskii Boi, napagpasyahan ko na gumawa ng sarili kong lungga sa Yahoo 360 Blogs. Oo, pero dahil takot ako na masyadong maimpluwensyahan nila Bob Ong at Nanskii, naisip ko na magsulat sa wikang inglesh. Ayun na ang simula ng paglikha ko ng sarili kong mundo sa blogosperyo. Online diary - kung saan ko ibinabato at isinusuka ang lahat ng hindi ko masabi sa ibang tao.
Pero gaya ng nabanggit ko kanina, mas "liberating" ang magsulat sa tagalerg. Hindi tulad kung sa wikang inglesh ka magsusulat. Marami dyan, nagbabasa lang para punahin kung may mali sa grammar ang sumulat. Ahem. Ewan ko kung bakit ko nasabi yan. Marahil ganito rin kasi ako sa iba?...pinupuna ko rin at kinukutya ang mga mali-maling grammar kung minsan ng ilang bloggers na nagpupumilit magsulat sa wikang inglesh. May punto rin ang kasabihang galit ang magnanakaw sa kapwa magnanakaw. Hindi naman talaga ako magaling magsulat. Sa totoo lang, kung minsan, feeling ko nga trying hard ako sa paggamit ng wikang inglesh sa pagsusulat. Wala naman kasi ako talagang pormal na pag-aaral sa pagsulat sa inglesh. Swerte ko na lang talaga at nagbigay talaga ako ng sapat na atensiyon sa mga inglesh teachers ko sa school. Kaya eto, kahit papaano eh napapakinabangan ko rin naman sa trabaho ang aking kaunting kaalaman. Pero swear, asiwa parin talaga ako sa ideya ng pagpupumilit magtunog amerikano. Hay naku. Pano kaya kung ang Pilipinas ang naging makapangyarihang bansa sa mundo at hindi ang Estados Unidos? Paano kung ang Amerika ang third world country? Paano kaya kung ang Pilipinas ang nag a-outsource ng trabaho sa Amerika? Ano kaya kung ang mga bwakinang Kano ang nagpupumilit magsalita ng tagalerg sa Filipino accent? Hmmm....
Imagine:
Agent: Mayruhmeeeng seyluhmet suh pughteweg, enow powng meypeg leeeleengkud kow suh inyow?
Customer: Putang-ina mo! Amerikano ka no? Tunog na tunog, ang pangit ng accent mo! I-transfer mo nga ako sa Pinoy, ayoko kumausap ng bobong kano na nagpupumilit magtagalog!
Agent: Puhseynsyuh nuh pow, ngoooneet hindeee kow pow keyow mayleeeleeeput suh on-shore center.
Customer: Pasensya, pasenya, puro nalang pasensya sinasabi nyo! Ang tatanga nyo naman! Mga putang-ina nyong lahat!
Agent: Sowreee pow teleguh mem. (magmu-mute at mag mumura din: fuck you bitch!)
Customer: Sawang sawa na ko sa kakasorry nyo, sawang-sawa na ako makipag-usap sa mga putang-ina nyong mga kano kayo! (sabay bagsak ng telepeno)
Agent: Damn, I don't want this job anymore... (habang nangingilid ang luha sa mata)
Oh di ba? Astig?! XD parang jejemons lang sila pag nagkataon, teeee heeee heeee! XD
Hindi ako kagalingan magsalita sa wikang inglesh, kaya kung minsan, sa panahong tamad-na-tamad na ako, hindi ko sinasadyang magtunog pinoy sa pagsasalita ko. Pinoy lang, pumapalya rin ang pekeng accent at grammar kung minsan. Nakakatanggap ako ng ilang magagandang papuri mula sa mga kaibigan ko sa trabaho, na kesyo lahat daw eh nakikinig kapag ako na ang nagsasalita. May kagalingan daw ako sa pakikipag-usap sa mga bwuakinang kano, hahaha. Pero ewan. Hirap ako kung minsan na tumanggap ng papuri. Hirap rin ako kung minsan na magbigay ng papuri. Sa mapagkumbabang lipunan na kinalakihan natin, hindi kailan man naging tama ang pagbubuhat ng sariling bangko. Kaya kadalasan, kahit alam natin sa sarili natin na may mas ibubuga tayo sa iba, nangingibabaw parin ang pagpapakumbaba. Humility is beauty, sabi nga ng mga kaibigan ko na sina Chris at Serge, pero ang humility na ito, kadalasan, sa ating mga pinoy, ay nagiging katumbas ng kawalan ng tiwala sa sarili. Magkaibang bagay ang pagpapakumbaba at kawalan ng tiwala sa sarili. At ang kawalan ng tiwala sa sarili ay isang bagay na gusto kong basagin.
Hay.... hindi ko na alam kung sa paanong paraan ko tatapusin itong tagalerg entry ko, haha. Ikalimang entry ko pa lang ito sa taong ito. Pagsinipag-sipag ako sa mga susunod na araw, baka masundan ito agad. O sige, tama na muna.
Back to EOP next time. XD


Saturday, July 18, 2009

WHEN DOING NOTHING BECOMES A JOB

Whoa!

It's rest day alas! Yeabah!!! XD Shit. A week of doing nothing but pronouncing words...focusing on the soft and hard /th/ sound, and the sort of, and studying a few of product information, give me nothing but shits for molds in my brain to feed on. I sometimes find it boring (rate of 6 out of 10), but I must admit I enjoy being in training. And hey, I'm getting paid! I was born lazy. And I get tired easily. And I am depressed most of the time. That's the problem when you are lazy and when you've got nothing better to do: you tend to lose your focus and you start neglecting the good things around you. But am I really missing a lot? Ah-ah. I don't think so.

My trainer asked me to write a letter, and explain my two days of absences the other week. I wrote it in a jiffy. I came up with a two-paged-non-sense explanation and it only took me less than 15 minutes to scribble everything. It could have been faster if I had my laptop with me and typed it in Microsoft Word instead of writing it on a paper. I got sick. Literally. I know I used to make-up stories of me having gastroenteritis, hypertension, ulcer, etc... to my previous employer. But my sickness last week is real. Unscheduled. Not planned (I know people who can schedule sickness as desired depending on the need. Tee hee. XD) I know how crucial attendance is in our line of work, especially at present time, considering the fact that I'm still in training. Absenting myself is the last thing I'd do (well, not now. maybe when we hit the floor...huwahahaha! XD just kidding. My trainers might get to read this, hehe.). And why would I choose to be absent when I'm geting paid by doing nothing??? I have had fever since Tuesday of last week, but I opted to report to work on Tuesday and Wednesday nights depsite my condition, hoping that I'd feel better the following day. Unfortunately my fever went up and reached its peak on Thursday. And that was it...I really needed rest. I hate writing, literally. So writing that excuse letter was really a drag. I remember when I was in highschool, all my notebooks were almost always empty. The only time my notebooks get something on them is when and during end of every school quarter. That's when teachers check the students' notebooks. But I never failed a subject, ok, just in case you are wondering. I had always been part of the honor section when I was in elementary and highschool but serious studying was never my forte. I'd rather play with my friends outside than study when I'm home. Had my parents forced me to study real hard, malamang may honor ako nung highschool. Naks. Ang yabang. Haha. I'm not even impressed with most of my classmates in highschool (ang yabang talaga, XD). Intellectually, I can honestly say I am far better than most of them. But of course it is always easy to sound and make yourself appear intellectual, hahaha. Pa-intellectual kahit hindi naman intellectual, kumbaga. Marami dyan. Kagaya ko. Teee heee heee! XD

First two weeks of training is done. And to be honest, I just want to be in training forever. Who wouldn't enjoy it: you're getting paid thousands of cash for doing nothing. You just need to stay awake, sit, read, study a bit of process information and bum inside the training room. And then dyaran! You have cash to withdraw from your atm card on the 30th. Easy money, it is. Unlimited coffee is available in every corner of every floor in the building, allowing us to guaff the necessary caffeine we need to stay awake. But happy days have ending. So after another month and some days, real job begins. Arrgghh.

Admit or not, we all like feeling superior in some ways... be it in school, in the office, in the Network Diner, or even in small conversations with our colleagues and friends. We sometimes get this feeling of hey-you've-got-to-listen-to-my-great-idea-blah-blah-shit-blah. Even in videoke bars (oh god, i miss my CVG friends)...wether you admit it or not, you sometimes (if not most of the time) want to keep the microphone in your hand and kick the competitors out the videoke boothe. Come on, admit it! Call it arrogance, but usually when I'm with a new group of people, let's say in school, or on the first day of work in a call center, I usually assume that I am the best, the most dead-set, the most well-informed, and the fastest to learn. O sya sya sya, mayabang na kung sa mayabang. But that is how I best adapt to my new surrounding. Hindi ko rin naman pinagsasabi, I only keep it to myself, so hindi mo rin pwedeng sabihin na mayabang talaga ako. Humility is beauty! - as Serg and Chris always say. Haha. I always start strong in everything I do. But most of the time it's only in the beginning. As days go by, I start fucking things up. I'm hoping not to do the same in my new job. Haaaay. We had an assessment earlier, technically it was yesterday's shift. I was quite disappointed because my trainer only gave me a grade point of 2; 1 being the highest and 5 the lowest. 1 means it's a flawless call. 2 is excellent. 3 means so-so. 4 is fail. And 5 means you-go-home-and-cry-and-apply-somewhere-else. I did good in the assessment, i know, and my trainer confirmed that. She said my call was great. But she didn't give me a perfect score because I kept on addressing her, the mock customer, by the first name. She said I should've used the callers last name and made the conversation more formal. And yeah, I agree to that. I forgot I'm with an international bank now and not some lousy telcom company in the US.

My trainer asked me during the assessment. If I were to write a book, what would I title it, and why. Oh my, not again...I told myself. I'm really tired of being asked stupid questions like that. I have had enough of that shit during the application process. But there's really not much I can do. She's the trainer, and I'm the trainee. Comply comply comply, or just resign and jack-off. Geez. I said I'd title it Yffar's World, then she frowned and gave me a "what-a-crappy-title-you-have" look. Harhar. Nah, I really didn't care. I told her my book would be a compilation of my blog entries. It would be a personal but not-so-personal book about anything that I think is worth writing about.

I like my new company, and my colleagues. And my trainers are good. They're all nice, so far. I try to be friendly as much as I can. But you really cannot please everyone. And I don't want to exert extra effort neither. I don't talk to people who don't talk to me. Yeah... snob the snobs!

Oh god, we need to be in business attire on Monday. Big boss is coming. Arrgghh.

Enough blathering. I'm going to bed.



Friday, June 19, 2009

THANK YOU FOR CALLING...

"Thank you for calling [***bleep] broadband tech support, my name is [insert name here] with tech Id number blah-blah, how may I help you?"

Arrgghh... I am tired... of not working. I need to go out! Yes! I fuckin need a job and start flexing these muscles, or fingers. Well, guess what, I'll be back in the call center. Dyaran! Pffft....

Did a couple of job interviews, already have a couple of job offers too... well, I keep on searching for the one that offers the "best" salary but I just can't seem to find a company that provides the same salary my previous employer was giving me. Arrrgghh... I am tired of going through all those shitty interviews and answering those English proficiency exam-whatever (Oh my Gawd, I already had enough of that shit when I was in School!) and answering questions like "why do you want to work for our company" and hypothetical questions like "how will you describe the color blue to a blind", and other sort of stupid questions... I'm tired of getting in line and waiting for my turn for the job offer only to be dismayed with what they have in the cards for me. Gee....

The Philippines, I must say, is one of the most versatile and capable nation to be trained in the call center industry for American companies. Given that we've been colonized for a few-couple of years by the Americans, and the always-present-English Subjects in Schools, and our media and entertainment being bemused by the western, most of the locals here can at least understand, if not speak, English. And yes, Philippines is one of the best versatile countries in Asia who can perfectly mimic a neutral American accent. And another thing: we are the cheapest to exploit among all other countries in Asia. Sad but true.

Call center is continuously growing in the Philippines. Thousands of jobs are being offered in call centers but the effects of global economic crisis still managed to hit the call center industry even just a bit. Call centers here are continuously hiring but they don't offer the same salary that they used to. Let me just mention this company in Alabang that starts with Gen and ends with pact (Just put it together, ok). I went to their recruitment office a week and some days ago to apply. There were three applicants before me, all girls. The lady on the reception was busy talking some shit on the phone, totally ignoring the presence of the 3 other applicants before me. Good 10 mins passed and the receptionist was still chit-chatting on the phone. Arrgghh... As much as I don't want to intrude and interrupt her blathering on the phone I politely said, "Ahmm...Excuse me miss, I'm sorry for my intrusion but we've been here, standing for quite sometime now, but nobody seems to notice us. We're applicants, if you don't know. Are you going to take are resumes or what???" The lady gave me the oopss-I'm-sorry-I-didn't-notice-you look, and put the phone down but did not hung up. She asked if anybody from us have call center experience. I said I do. She asked me how long, and I answered her. She said, with her sweet American accent, "Sorry sir, but at present time we only accept applicants who don't have call center experience, but you can still leave your resume and we'll contact you in case we have an available position for you."

WHY??? What the fuck is going on??? Can you repeat that, once again, one more time, again and again pleeeaaassee???!!!

Well, for obvious reason, that company only accepts inexperienced applicants to save money. They don't want to pay extra dollars for one's experience since they can just easily get some newbies without accent, train them for a couple of weeks and give them a salary way-way lower that what they usually provide experienced call center peeps.

Arrrggghhh... Is this the end of the world for me?

Now I am feeling sorry about leaving my previous company. But hey, there's no use crying over spilled milk. I remember ranting about that company in Ortigas in my previous post. Well, as much as I hate... I might have no other choice but to accept the offer. I need a good company but I'm really tired of going through all those job interviews... the worst part is that you wouldn't know exactly how much they'll offer you till you get to the actual job offer. My American friend said employers in the US tell their applicants upfront how much they'd be getting as a salary even before they start the initial interview. I wish employers here follow the same process.

For some reason I want to work in Ortigas. Maybe get an apartment again. The account that I'll be working for, if I take their offer, is an Australian Broadband Internet Provider, I checked their company online and was surprised they're the leading telcom and internet provider in Australia. Sounds like a big company, but I don't know how they compare with other accounts, compensation wise. And I'll be part of Wave1, so chances for promotion is bigger. But I really don't give a shit about what they can offer me in the future, promotion, salary increase, etc. We don't know it might be the end of the world next month, so what I really want to consider is what they can offer me TODAY. Another good thing that I like about this job is that it's an Australian account...so the earliest possible shift at work would be 6am...and yeah...I'm tired of (over)working at night, so working during the day and getting a normal life, geting a normal sleep during the normal night time, and waking up during the normal day time and doing the normal things at normal hours of the day is a big BIG plus. Not to mention that Australians are easier to deal with than Americans (mas mabait kesa mga kano) - well, that is just according to a friend who works for an Australian account now.

Wow, I checked my email while I was writing this and saw this on Yahoo News, Forbes: Pacquiao world's 6th highest-paid athlete. In the past 12 months Pacquiao earned something close to $40 million USD, making him the highest-ranking among the four newcomers to the list. Holy phaking shite! That's a lot of money!!! Just click on the link to learn more about it. Speaking of money, yeah... I need money. I need to fly to the US of A! And so I badly need a job. I need MONEY!!!

Arrrggghh... But I'm happy! Harhar. XD

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